Operations for Indian carrier SpiceJet at Dubai International Airport (DXB) faced significant disruption after the airport operator suspended its check-in services. The suspension, which took effect on November 12, was enforced due to an outstanding debt of 14 million dirhams, approximately ₹35.8 crore, in unpaid dues.
This drastic measure led to the immediate cancellation of four SpiceJet flights bound for India, specifically to Amritsar, Jaipur, Mumbai, and Delhi. The Dubai Civil Aviation Authority (DCAA) swiftly responded to the chaos, summoning SpiceJet's station manager to address the airline's failure in communicating with affected passengers.
Regulatory Intervention and Passenger Impact
Following the disruption, the DCAA issued directives to SpiceJet, ordering the airline to formally notify all impacted travelers about the cancellations. Furthermore, the carrier was mandated to arrange alternative flights, provide hotel accommodation, and ensure transport for all stranded passengers.
The suspension followed a warning issued by Dubai Airports on November 9, indicating that SpiceJet's arrears had climbed significantly, with no payments made since October 13. The airline had been informed that check-in counters would be shut down if the full balance was not cleared by the deadline.
SpiceJet's Broader Financial Challenges
This incident at Dubai International Airport highlights SpiceJet's ongoing financial difficulties. The airline has reportedly been operating with a reduced fleet, with only about 12 aircraft currently operational, three of which are grounded due to payment disputes. Employees have also reportedly gone without salaries since June 2026.
SpiceJet's operational struggles extend beyond Dubai, with the airline frequently cancelling 15 to 20 out of its approximately 65 daily scheduled flights, and many others experiencing delays of three to five hours. Outstanding dues to various creditors, including aircraft lessors, fuel suppliers, and ground handlers like dnata (which processed the pre-suspension flights), have forced the airline to operate on advance-payment terms for crucial services.
The carrier has not released its quarterly results since reporting its December-quarter figures in February. Its last reported performance for the quarter ended September 2025 showed a net loss of ₹621 crore, widening from ₹458 crore a year prior, amid a 13.4% year-on-year drop in revenue.